Sublime Media - Our expertise

We design custom agents for Microsoft Copilot and other enterprise platforms. They draw on the frameworks your organization already uses rather than relying on the open internet.

It's like having a trusted advisor. One that slows you down before a big call, uncovers the perspectives you might skip, and makes sure you're aligned to goals.

Design an agent with us

A sample conversation

We’re thinking about moving our field teams to a four-day week.

Before we go further, quick check on the framing: is the four-day week the goal, or a way to solve something else, like retention or burnout? Here's a first scan across the lenses:

Lens	Relevant?	Open question
Workforce	Yes	Who loses flexibility they rely on now?
Customer	Yes	What happens to Friday appointment windows?
Financial	Maybe	Does overtime shift or shrink?

PLAUSIBLE, UNVERIFIED

SOURCE: YOUR WORKFORCE PLAYBOOK

Advisors on call

A council of advisors, on call when you need them

The agent brings in the advisors your question calls for, each with its own mission and questions.

Decision-making always sits with you. Your advisors are there to surface insights you might have otherwise missed.

Strategy Finance Operations People and culture Customer Risk and compliance Technology Data and analysis Stakeholders and influence Change management Communications Inclusion and accessibility Learning and development Product Sales and market Responsible AI

Built-in intelligence

Options with trade-offs

It lays out options and what to consider for each. The decision stays with the person who owns it.

Says how sure it is

Sources are cited and claims are tagged with confidence levels: well-supported, plausible but unverified, or speculative.

Checks the question itself

It notices loaded language, either/or framing, and unstated assumptions, and asks whose perspective is missing.

Your content first

We turn your existing courses, frameworks, and playbooks into the agent's knowledge base, so it uses your organization's frameworks and terms.

Knows who to ask

Where your platform allows it, the agent uses your org structure and intranet to suggest the people and teams worth talking to.

The knowledge base

We start with the content you already trust, then fill the gaps

An agent is only as good as what it draws on. Your organization has probably already built much of it: the frameworks, examples, and practice questions sitting in your existing courses. We turn that material into a knowledge base the agent can use, and we're explicit about what's missing.

Gather what you already have

Clean and map it

Name the gaps

Fill them on purpose

What decision does your team keep circling back to?

An agent can help there by making sure the right questions get asked before anyone decides.

Talk to our AI design team

Our expertise/Custom AI Agents

Advisors on call